have questions? β¨we've got answers.
Order Support
When will my order be delivered?
Delivery times depend on the shipping method selected and the destination of the package. Once your order is shipped, you'll receive a confirmation email with tracking information.
US: most packages are delivered within 3-5 business days
My order is stalled or delayed
Recently, we've seen an increase in longer transit times across carriers. If your order has been stuck for more than 5 business days, please reach out toΒ help@grazly.co. If not, keep an eye on your order - we find that they usually do show progress within a few days!
My order is missing or stolen
Carrier issues and delays happen. Sometimes, carriers may scan a package as βDeliveredβ when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days.
After 4 business days, if your order is showing as "Deliveredβ by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact our team atΒ help@grazly.coΒ for assistance.
Subscriptions
How do I make changes to my subscription?
To manage your subscription, log in to your accountΒ here. You'll be able to skip, cancel, swap items, and more.
Any question?
You can contact us through our contact page, by emailing help@grazly.co, or by using the chat button!